Shipping policy
Shipping Policy
Thank you for shopping at Ferman Art! We are committed to ensuring that your artwork arrives safely and promptly.
Processing Time
- All orders are processed within 3-5 business days. You will receive a notification once your order has been shipped.
Shipping Rates & Delivery Estimates
- Shipping charges for your order will be calculated and displayed at checkout.
- Estimated delivery time within the United States: 5-10 business days.
- Estimated delivery time for international orders: 10-20 business days.
Shipping Carriers
- We use reputable carriers such as USPS, UPS, and FedEx for all shipments. The carrier will be chosen based on your location and the best available service.
Order Tracking
- Once your order has shipped, you will receive a shipping confirmation email with a tracking number to track the status of your shipment.
International Shipping
- Please note that international shipments may be subject to customs duties and taxes, which are the responsibility of the buyer.
Damages
- If your order arrives damaged, please contact us immediately at info@fermanart.shop with your order number and a photo of the damaged item. We will work with you to resolve the issue as quickly as possible.
Returns & Exchanges
- We do not accept returns or exchanges unless the item you received is damaged or defective. In the unlikely event that you receive a damaged or defective item, please contact us at info@fermanart.shop to arrange a return.
Additional Information
- If you have any questions or need further information about our shipping policy, feel free to reach out to us at info@fermanart.shop. We're here to help!